Wraxylonglix

Privacy Policy

Last updated: 17 March 2025

1. Data controller and contact details

The data controller responsible for your personal data in connection with this website is:

Wraxylonglix
32 Lombard St E, Dublin 2, D02 EH24, Ireland
Email: help@wraxylonglix.world
Phone: +353 1 677 0781

If you have questions about this Privacy Policy or about how we process your data, you may contact us at the above address or email.

2. Scope and legal basis

This Privacy Policy applies to the website wraxylonglix.world and to any personal data we collect when you visit the site, place an order, contact us, or interact with our services. We process personal data in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
  • Irish data protection law, including the Data Protection Act 2018
  • Electronic Commerce Regulations and other applicable Irish and EU law

We process your data only where we have a lawful basis: consent, contract performance, legal obligation, or our legitimate interests (where they do not override your rights).

3. Personal data we collect and purposes

3.1 Data you provide

  • Name, email address, phone number (optional), message: when you submit the order or contact form. Purpose: to process your order or enquiry, to communicate with you, and to fulfil our contract or pre-contractual steps. Legal basis: contract performance or consent.
  • Consent to terms and privacy: when you tick the checkbox on the form. Purpose: to record your agreement to our Terms of Service and Privacy Policy. Legal basis: legal obligation and consent.

3.2 Data collected automatically

  • Technical data: IP address, browser type and version, device type, referring URL, pages visited, date and time of access. Purpose: to operate the website securely, prevent abuse, and improve our services. Legal basis: legitimate interest (security and operation of the site).
  • Cookies and similar technologies: as described in our Cookie Policy. Purpose: strictly necessary operation, and (if you consent) analytics and marketing. Legal basis: consent for non-essential cookies; legitimate interest or legal obligation for strictly necessary cookies.

We do not collect special categories of data (e.g. health, race, religion) unless you voluntarily provide them in a message; in that case we use them only to respond to your enquiry and delete them when no longer needed.

4. Retention periods

We keep your data only as long as necessary for the purposes above or as required by law:

  • Order and contact data: up to 6 years after the last order or enquiry (for contract, tax and legal claims), unless you request earlier deletion and we have no legal obligation to retain.
  • Consent records: for the period required to demonstrate compliance with GDPR (e.g. up to 3 years after the last interaction linked to that consent).
  • Technical and access logs: typically up to 12 months for security and troubleshooting, unless a longer period is required for legal or regulatory reasons.
  • Marketing communications: until you withdraw consent or object, and then we retain only the minimum needed to record your objection.

After the retention period, we delete or anonymise your data so it can no longer identify you.

5. Your rights under GDPR

You have the following rights in relation to your personal data:

  • Right of access (Art. 15 GDPR): you may request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16 GDPR): you may request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17 GDPR): you may request deletion of your data where there is no overriding reason for us to keep it (e.g. legal obligation).
  • Right to restrict processing (Art. 18 GDPR): you may ask us to limit how we use your data in certain circumstances.
  • Right to data portability (Art. 20 GDPR): where processing is by automated means and based on contract or consent, you may request your data in a structured, machine-readable format.
  • Right to object (Art. 21 GDPR): you may object to processing based on legitimate interests or to direct marketing; we will stop unless we have compelling legitimate grounds to continue.
  • Right to withdraw consent: where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us at help@wraxylonglix.world or at our postal address. We will respond within one month. You also have the right to lodge a complaint with a supervisory authority. In Ireland, this is the Data Protection Commission (DPC): www.dataprotection.ie.

6. Security measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction, including:

  • Use of HTTPS (TLS/SSL) for all pages to encrypt data in transit.
  • Secure hosting and access controls to limit who can access personal data.
  • Regular review of our data practices and retention periods.
  • Processing of data only for the stated purposes and in line with this policy.

No method of transmission or storage is 100% secure; we cannot guarantee absolute security but we strive to protect your data in line with industry practice and legal requirements.

7. Sharing and international transfers

We do not sell your personal data. We may share your data only:

  • With service providers (e.g. hosting, email, payment or logistics) who process data on our instructions and under a contract (data processing agreement) that ensures GDPR-compliant handling.
  • Where required by law (e.g. courts, regulators, tax authorities).

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. adequacy decision, standard contractual clauses, or other approved mechanisms) as required by GDPR.

8. Children

Our services are not directed at persons under 16. We do not knowingly collect personal data from children. If you believe we have collected data relating to a child, please contact us and we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The “Last updated” date at the top will be revised. We encourage you to review this page periodically. Material changes will be communicated where required by law (e.g. by email or a notice on the website).

10. Additional information

For details on cookies and similar technologies, see our Cookie Policy. For terms governing use of the website and orders, see our Terms of Service. For returns and refunds, see our Return Policy.